Frequently Asked Questions
General
What is Dealscartt?
Dealscartt is an online store that offers a wide range of high-quality, problem-solving products across categories like Home, Kitchen, Fitness, Pets, Beauty, Health, Gadgets, Storage, and Personal Care — all at affordable prices.
Are your products authentic and of good quality?
Yes. Every product listed on Dealscartt is carefully selected and quality-checked to ensure it meets our standards of durability, functionality, and reliability.
Do I need to create an account to shop?
No, you can shop as a guest. However, creating an account allows you to track orders easily and receive special offers.
Do you offer discounts or promotions?
Yes, we frequently offer deals and seasonal discounts. Stay updated by subscribing to our newsletter or following us on social media.
Shipping & Delivery
Where do you deliver?
We deliver all over India.
What are your delivery timelines?
Orders are processed within 1–2 business days and delivered within 5–7 business days, depending on your location.
Which courier services do you use?
We ship through trusted partners such as Bluedart, DTDC, Delhivery, Xpressbees, EcomExpress, Ekart, Amazon, and Shadowfax.
Do you charge for shipping?
No. We offer free shipping on all orders across India.
Payments
What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, Cash on Delivery, and PayPal (for international orders).
Is Cash on Delivery (COD) available?
Yes, COD is available on all eligible orders at no extra cost.
Are my payment details secure?
Absolutely. All transactions are processed through secure, encrypted payment gateways like Razorpay and PayPal to ensure your data safety.
Returns & Refunds
Where do you deliver? What is your return policy?
We offer a 7-day return policy from the date of delivery. The product must be unused, in original packaging, and an unboxing video is required for processing the return.
Who bears the cost of return shipping?
Customers are required to pay a ₹25 return shipping fee
How long will it take to receive my refund?
Refunds are processed within 8–15 business days after approval. The amount will be credited to your original payment source or bank account (for COD orders).